Terms and Conditions

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Welcome to Markethub9ja! Please read these Terms and Conditions carefully before using our website or services.

By accessing or using http://markethub9ja.omoolaex.com.ng, you agree to these Terms. If you do not agree, kindly exit the platform.

1. About Markethub9ja

Markethub9ja is a Nigerian e-commerce marketplace that connects vendors and buyers. Vendors list and sell products; buyers order, pay securely, and receive deliveries.

2. Eligibility

To use Markethub9ja:

• You must be 18+ or have guardian consent.
• You must provide accurate registration info.
• We reserve the right to suspend or remove accounts violating our terms.

3. Vendor Responsibilities

Vendors agree to:

• List only authentic, legal products.
• Provide clear descriptions & images.
• Fulfill orders on time.
• Handle disputes professionally.
• Follow platform policies & Nigerian regulations.

4. Buyer Responsibilities

Buyers agree to:

• Provide valid delivery/contact info.
• Use legit payment methods.
• Avoid misuse or fraud.
• Communicate honestly with vendors.

5. Orders & Payment

• Orders are confirmed after payment.
• Payments are made through our secure gateway.
• Funds may be held temporarily until delivery is verified.

6. Delivery & Logistics

Markethub9ja partners with delivery riders and vendors for fulfillment. Timelines vary based on location and product availability.

7. Refunds, Returns & Cancellations

Please see our dedicated policies:
👉 Refund Policy
👉 Return Policy
👉 Cancellation Policy

Note: Not all items may be returnable. Always read individual product rules.

8. Prohibited Activities

Users may not:

• Post or sell fake, stolen, or harmful goods.
• Abuse, spam, or scam others.
• Infringe on copyrights or trademarks.
• Interfere with platform operations.

9. Intellectual Property

All content on the platform — text, logos, graphics, systems — belongs to Markethub9ja Global Ltd or its licensors and may not be used without permission.

10. Limitation of Liability

Markethub9ja is not responsible for:

• Product quality (vendors are accountable).
• Delays due to third-party couriers.
• Misuse of the platform or user mistakes.

11. Changes to Terms

We may update these Terms from time to time. Updates will be posted here with the new date. Continued use = acceptance of the new terms.

12. Governing Law

These Terms follow the laws of the Federal Republic of Nigeria, including relevant consumer protection and e-commerce laws.

13. Contact Us

Questions? Reach us at:
📧 contact@markethub9ja.com.ng
📞 +234 (0) 915 354 4043